Set up multi-factor authentication (MFA)


About multi-factor authentication

Multi-factor authentication (MFA) is an additional security measure for your account that requires you to enter an offline security code. 




Before you set up your account

Here are a few critical things you must know about multi-factor authentication (MFA) in Riffyn. 

  • The Riffyn administrator in your organization must enable MFA. You cannot activate it individually.

  • If the Riffyn administrator in your organization enables MFA, you cannot deactivate it.  You can only set and reset the Authenticator Verification in your Security Settings.

  • To enable MFA for all your users,contact If you are the Riffyn administrator for your organization.



Download Google Authenticator

To generate the offline security code, follow these steps.

  1. Go to the app store on your mobile device.

  2. Download the Google Authenticator app to your mobile device. 

Riffyn uses Google Authenticator to generate secure codes each time you log in to your Riffyn account. The synchronization mechanism that generates secure codes operates without internet access. So you can even use it on an airplane when you do not have access to your mobile network or WIFI.  


How to set up multi-factor authentication

To set up multi-factor authentication, follow these steps.

  1. From your Riffyn Security Settings, go to the Authenticator Verification section. 

  2. Click Reset or Setup.

  3. Open Google Authenticator app on your mobile device.

  4. Scan the barcode with your Google Authenticator application. 


  5. Click Next to enter the security passcode.

  6. Enter the security passcode provided by the authenticator application.

  7. Click Next to return to Security Settings.




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