Sign in to Riffyn Nexus

This article provides step-by-step instructions to help you:


 

Sign in to Riffyn Nexus

To sign in to your Riffyn Nexus account: 

  1. Go to your Riffyn Nexus login URL: https://www.app.riffyn.com or https://www.[VPC].riffyn.com.

  2. Enter your login credentials. 

If successful, the browser redirects you to your Riffyn account. If unsuccessful, you must follow the onscreen instructions.

  Automatic Sign Off

For security purposes, after six hours of inactivity, Riffyn Nexus automatically signs you out of your account.


 

Multifactor Authentication (MFA)

If your organization requires multi-factor authentication (MFA), you will need to enter the digits from your linked Google Authenticator. To learn more, read how to set multi-factor authentication.


 

Okta identity management

A third-party provider, Okta, provides Riffyn's identity management. If you log in with multi-factor authentication, your Google authenticator factor will appear as Okta, not Riffyn.

Also, you will see Okta's name pop-up occasionally in the authentication or account change/verification workflows.  Do not be surprised by this; it is normal. 

The use of Okta helps Riffyn to conform to regulatory and compliance policies around password policy, account management, single sign-on, and multi-factor authentication. It also allows our customers to use the same credentials to log in to different Riffyn Nexus instances, e.g., https://www.app.riffyn.com or https://www.[VPC].riffyn.com.


 

Single Sign-On (SSO)

You can access your Riffyn account via normal authentication methods (i.e., username and password) or integration with your identity provider (IDP) by use of Single Sign-On (SSO). SSO allows you to access Riffyn via other authentication routes such as the SAML 2.0 standard.

After entering your username into the Riffyn sign-in page, the browser will redirect you to a customized login screen.

The use of SSO requires custom account configuration. For information on setting up SSO for your organization, contact support@riffyn.com.


 

Sign in to multiple Riffyn Nexus accounts

You may have multiple Riffyn accounts on different systems. For example, you may have one account on https://www.app.riffyn.com and another account on https://www.[VPC].riffyn.com. 

Here's what you must consider when creating and logging in to multiple Riffyn Nexus accounts:

  • Are your login credentials the same? If those accounts use the same email address, you must use the same credentials to log in to both accounts.
  • Did you sign up for each environment separately? You can log in to different Riffyn environments using a single account, but you must sign up for each Riffyn environment separately on each cloud system. You have to choose a new password each time. You must verify your email address by clicking the link sent via email.
  • Are you on the right login page? When using multiple cloud systems, you have to start your login process from the system's login page that you want to access.  Be sure to check the URL to make sure you are in the right place!

  

 

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