Welcome to Riffyn Nexus! This article teaches you how to sign up for a new Nexus account.
Account benefits
With your new Nexus account, you will be able to:
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View all public processes on your organization's instance of Riffyn Nexus.
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Access shared content from other users.
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Access the full Nexus knowledge base in Riffyn Help Center.
Sign up methods
There are three ways to signup for a new Riffyn Nexus account. Your organization's Nexus policy determines which signup method you can use.
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Open Access (OA) — If you are a member of a non-profit institution, you may request an individual Open Access (OA account). To request an OA account, complete the Request an Open Access Account Form. After we validate your non-profit status, you will receive a welcome email with activation instructions.
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Admin request — Most companies require their designated Riffyn Admin to create new user accounts. Contact your company's Riffyn Admin to request a new user account. If you do not know who the designated Riffyn Admin is at your company, email us at support@riffyn.com.
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Self-register — If your organization allows anyone with an email address from your organization to register for a Nexus account, then self-register for a new Nexus account.
Request new account from Admin
To request a new user account from your Riffyn Admin:
- Contact your Riffyn Admin. If your Riffyn Admin grants your request, you will receive a welcome email.
- From the welcome email, click Activate Account.
- On the account activation page, create and confirm your new password and account recovery questions.
Results
- After you set up your new account, the browser redirects you back to your Riffyn environment.
Self-register new account
To create your new an account, follow these steps.
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Go to the URL your company uses to access Riffyn.
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Go to your Riffyn Nexus homepage.
Customer account type Nexus homepage URL Multitenant customers If your organization has an account on the multi-tenant cloud instance of Nexus, go to: https://app.riffyn.com. VPC customers If your organization has a Virtual Private Cloud (VPC) instance of Nexus, go to: https://www.YourOrganizationName.riffyn.com. Don't know your account type? If you do not know your organization's Nexus account type, contact support@riffyn.com. -
Click Create an Account.
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Complete the form with the requested information. Do not use your email address for your username.
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Click Register.
- You will receive a welcome email with activation instructions to set your account password and recovery questions.
- To finish the registration process, click Activate Account.
- Enter your new password. And choose your recovery question.
Results
- After you set up your new account, the browser redirects you back to your Riffyn environment.
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